Key messages
Workplaces in the healthcare and social assistance industry contain and use a range of hazardous chemicals, including cleaning products, drugs, and anaesthetic gases. Depending on their type and use, these chemicals can pose work health and safety (WHS) risks, including in ways workers may not be aware of, or that can build up over time.
Some healthcare and social assistance workplaces, such as hospitals, may already have well-developed procedures for managing the risks of hazardous chemicals. However, in other workplaces (such as in a person’s home) hazardous chemicals may be less obvious and may be used in ways that are unsafe. You must eliminate or minimise the risks related to hazardous chemicals as much as you reasonably can, regardless of the workplace.
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How you should identify and assess hazards and risks How you should control risks Case study: Cleaning with hazardous chemicals
How you should identify and assess hazards and risks
Consult with workers and others to identify and assess hazards and risks.
Identify and assess the risks by:
How you should control risks
Consult with workers and others to design controls
Eliminate the risks of hazardous chemicals as much as you reasonably can, including through good work design. Use the hierarchy of controls.
Maintain and review controls to ensure they are being used and are effective, especially after any changes to the task or workplace.

Case study – Cleaning with hazardous chemicals
An in-home disability support provider wanted to manage the WHS risks of hazardous chemicals to their workers.
They started by surveying workers to find out if they were using any chemicals not listed on the provider’s hazardous chemical register. The workers identified they were using several common household cleaning products for cleaning showers, toilets and ovens.
The provider requested and obtained SDS for each of these products. The provider’s WHS committee then did a risk assessment, reviewing the chemicals’ safety information, and how they were used by workers. They identified tasks that posed WHS risks, including cleaning showers and ovens.
Copies of the SDS for these products were provided to workers and are now kept in the clients’ homes for easy access, as well as at the provider’s office. Workers were asked to make small changes to how they did their cleaning tasks when using these chemicals, including by opening windows, turning on any exhaust fans and wearing gloves when cleaning a shower or oven. Any product that did not display the manufacturer or importer’s label was no longer used and removed from the client’s home.




