Work-related psychological injuries can be more complex that physical injuries because:
- other things outside work can be a major cause or contributing factor
- life events can cause a relapse.
Most schemes exclude psychological injury if reasonable management action was the cause.
What we’re doing about workers’ compensation and psychological injury
Our report, Taking Action: A best practice framework for the management of psychological claims in the Australian workers’ compensation sector, guides insurers and claims managers to support workers experiencing mental illness and those at risk.
Research projects under the National Return to Work Strategy 2020–2030 will also improve outcomes in this area.