The risk management process involves:
- identifying the hazards
 - assessing the associated risks
 - implementing control measures to eliminate or minimise risks, and
 - regularly reviewing control measures to ensure they remain effective.
 
Control measures
PCBUs must first aim to eliminate risks, so far as is reasonably practicable. Where a risk cannot be eliminated, they must be minimised, so far as is reasonably practicable.
A suite of information sheets has been developed to provide information to platform, delivery riders and food outlets on how to work safely in the food delivery industry: