Managing risks

To keep gig workers safe, PCBUs must identify hazards and assess and control risks.

The risk management process involves: 

  • identifying the hazards  
  • assessing the associated risks 
  • implementing control measures to eliminate or minimise risks, and 
  • regularly reviewing control measures to ensure they remain effective.  

Control measures 

PCBUs must first aim to eliminate risks, so far as is reasonably practicable. Where a risk cannot be eliminated, they must be minimised, so far as is reasonably practicable.

A suite of information sheets has been developed to provide information to platform, delivery riders and food outlets on how to work safely in the food delivery industry: 

Workers’ compensation 

Your working arrangements and the types of work you do will impact if you are covered by an Australian workers’ compensation scheme. Generally, gig workers are not covered by workers’ compensation insurance in Australia. You should check with your workers’ compensation scheme to find out if whether or not you are covered.

The Workers compensation and the gig economy factsheet provides more information on workers’ compensation and the gig economy.