The risk management process involves:
- identifying the hazards
- assessing the associated risks
- implementing control measures to eliminate or minimise risks, and
- regularly reviewing control measures to ensure they remain effective.
PCBUs must first aim to eliminate risks, so far as is reasonably practicable. Where a risk cannot be eliminated, they must be minimised, so far as is reasonably practicable.
A suite of information sheets has been developed to provide information to platform, delivery riders and food outlets on how to work safely in the food delivery industry: