It generally refers to a situation where a person (gig worker) is hired through an app or website to undertake a role for a third party. The app or website is produced and managed by an organisation called a platform.
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Gig economy
The gig economy is also called the platform economy, share economy, and on demand work.
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SWA is not a regulator and cannot advise you about WHS issues in the workplace. If you need help please contact your state or territory work health and safety authority.