Workplace violence and aggression

Workplace violence and aggression is when a person is abused, threatened or assaulted at the workplace or while they’re working. 

It can cause both physical and psychological harm, making it a risk to health and safety. 

Under the model WHS laws, persons conducting a business or undertaking (PCBUs) must manage the health and safety risks of workplace violence and aggression between workers and from other people at the workplace, like customers and clients.