Under the model WHS laws, a person conducting a business or undertaking (PCBU) must manage the risk of psychosocial hazards in the workplace.
The workplace hazards that create risks of harm to psychological (mental) health are known as psychosocial hazards. These hazards can cause both psychological and physical harm.
Psychosocial hazards can come from:
- the way the work or job is designed, organised and managed
- work relationships and interactions, including bullying, harassment, discrimination, aggression and violence
- the equipment, working environment or requirements to undertake duties in hazardous environments.
Psychosocial hazards include:
- high or low job demands
- violence and aggression
- harassment, including sexual harassment
- low job control
- poor support
- conflict or poor workplace relationships and interactions
- lack of role clarity
- poor organisational change management
- inadequate reward and recognition
- poor organisational justice
- poor physical environment
- remote or isolated work
- traumatic events.
Identify, assess and control psychosocial hazards and the associated risks in the same way as physical hazards and risks. More information on your WHS duties, managing psychosocial risks and further resources is available on our Mental Health page.