Learn how Qantas manages WHS risks in their complex and challenging commercial environment.
About this seminar
International safety expert Professor Patrick Hudson and Qantas Engineering Head of Safety, Quality and Compliance Mark Sinclair discuss managing WHS risks in complex and hazardous industries. They reflect on the Qantas’s aspiration to be a high reliability organisation (HRO) in a global business.
Chapters:
2:39 Moving from in-place to fully effective systems
4:35 High Reliability Organisation's (HROs) can more safely utilise assets
5:06 Leadership and culture
5:46 Balancing people and process safety
11:05 Lessons from experience
13:31 Near miss and incident data
Who is this seminar for?
This presentation is for organisations and professionals who want to do business in high-risk environments or industries and hear how a HRO like Qantas does this.
About the presenters
Professor Hudson is a psychologist with wide experience of safety management in a variety of high-hazard industries and is Professor of the Human Factor in Safety at Delft University of Technology in the Netherlands. He was one of the developers of the Tripod model for Shell which is better known as the ‘Swiss Cheese’ model and the organisational culture model and ladder
Professor Hudson was selected as a Distinguished Lecturer of the Society of Petroleum Engineers in 2012–13, and an expert witness on process safety and safety culture in the BP Deepwater Horizon lawsuit in New Orleans.
Mark Sinclair is Head of Safety, Quality and Compliance for Qantas Engineering.
Additional resources
- Risk and profitability: Reflections and insights from Patrick Hudson
- Moving up the culture ladder, video featuring Professor Patrick Hudson
- Safety and culture leadership, video featuring Professor Patrick Hudson
Useful links
- Leadership and culture
- Clarifying culture- Australian Strategy Topic Paper
- Safety culture: the ultimate goal—article by Professor Patrick Hudson in Flight Safety Australia, September–October 2001 (PDF)
SWA is not a regulator and cannot advise you about managing risks in your workplace. If you need help, please contact your state or territory work health and safety authority.