Case study: Good work through effective design

This case study shows how the ten principles of good work design can be applied in practice, using real-life industry case studies to improve the health and safety of workers and overall business performance. 

Who is this presentation for? 

This presentation is for workers, managers, health and safety representatives and professional advisers. It will also be useful when combined with other resources from the Multimedia Library for those developing curriculum packages on work design. 

About the presenter 

Rachel Hawkins, Director, Engagement and Insurer Services, Office of Industrial Relations, Queensland, introduces this video and explains the Good Work Design Principles. 

Managers and workers from Holy Cross Laundry and Burstows Funeral Home, and Workplace Health and Safety Queensland representatives, describe how those two businesses applied the Principles during major changes to their operations. 

Useful resources 


Document type
Video and audio
Tag by Topic
Good work design