This video is a part of a series developed for National Safe Work Month 2017, focusing on our seven priority industries as identified in the Australian Work Health and Safety Strategy 2012-2022.

Bus drivers Paul and Angela discuss the very varied WHS risks in their work environment, such as sedentary work, moving vehicles and working with the public. They share the processes their organisation has set in place, including an open-door policy to discuss all WHS matters.

About the presenter

Paul Williams and Angela Katic are bus drivers for Action Bus Services. 


National Safe Work Month – Road transport industry video

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[Opening visual of slide with text saying ‘National Safe Work Month, October 2017’]

Paul Williams, Bus Driver:

Our safety thinking commences at the entrance of the depot. We do bus pre-checks, our presence in that environment, the car park, the fact we have moving buses and confined spaces. We have hazards like slippery surfaces or broken surfaces. We're encouraged to break up our shift and that is, be it a five minute break or ten minute break, go to one of our driver facilities, have a quick drink, stay hydrated, be active, and the more that you do that, it does encourage drivers to be a little bit more alert in their shift. We have an open-door policy with our depot manager, our work health and safety officer, and we also have two drivers who are our WHS delegates. So we do have a stream of opportunity to actually go and talk about a hazard or a potential risk, and indeed, if it needs to be elevated, it's done in a formal process of a feedback form and then passed along to the relevant manager. Many hazards present themselves through road conditions, road damage. It could be accidents or traffic situations. Indeed, poor weather.

Angela Katic, Bus Driver:

There's always risk with passengers as well as other traffic. I suppose you never know how a passenger's going to react in certain situations, some of them do get on and they're quite angry. You might be running a minute late or two minutes late. There has been personal attacks on drivers in the past. We do actually have a duress button so as soon as it looks like it's going to get nasty or anything, you're going to be pressing the button.

We have instant communication. If I'm being attacked or whatever, I'm obviously going to press that button. I can give them information, they know exactly where I am and they'll send supervisors straight out.

October is National Safe Work month. Visit the website and find out how you can get involved.


Safety is everyone's business and your knowledge and experiences are worth sharing.

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[Closing visual of slide with text saying ‘National Safe Work Month, safeworkmonth.swa.gov.au, #safeworkmonth’]

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